Shopify × WhatsApp Automation

WhatsApp Messaging in Shopify Stores

WhatsApp Messaging in Shopify Stores — autometick demo

Shopify orders trigger instant WhatsApp confirmations, COD verification, and AI replies — zero manual effort.

Everything It Can Do

One app. Your entire
WhatsApp stack.

From the first order to repeat purchases — fully automated.

COD Verification

Yes/No button confirmations before shipping. Cut fake orders and RTO in half.

🤖

AI Order Replies

Customers ask "where is my order?" — AI fetches live tracking and replies instantly.

🛒

Abandoned Cart

Auto-message shoppers who left without buying. Recover lost revenue on autopilot.

📣

Broadcasting

Reach all your past customers with offers, restocks, or sale alerts in one click.

Flow Bot Builder

Drag-and-drop automation flows. Set conditions, delays, and branching — no code.

💬

Shared Inbox

Every customer chat in one team dashboard. Assign, tag, and reply together.

↩️

Auto Reply

Instant responses to common questions — 24/7, without a single manual reply.

Schedule Follow-ups

Win-back, review requests, restock alerts — set once and let them run forever.

📱

Mobile App Login

Manage chats, assign conversations, and reply from iOS or Android on the go.

📦

Order Confirmations

Every prepaid order triggers an instant WhatsApp receipt — no setup needed.

Custom Templates

Create rich templates with images, buttons, and variables. Meta-approved fast.

✔️

Meta Verified Badge

We help you earn the official green tick — instant trust with every customer.

Live Preview

See it in action on WhatsApp

Real messages your customers receive — instantly, automatically. We format your store's information beautifully so it's easy for customers to read and act upon without typing a single word.

Interactive Yes/No buttons for fast replies
Real-time typing indicators for a human feel
Beautifully formatted product details & pricing
🟢 Sending now...
9:41●●●
YS

Your Store

● autometick powered

🛍️ NEW ORDER #1847

Hi Rahul! Your order has been placed successfully.

2× Blue T-Shirt (L)

₹1,298 · Cash on Delivery

2:14 PM

Please confirm your COD delivery to proceed with shipping.

✅ Yes, confirm
❌ Cancel

2:14 PM

✅ Yes, confirm

2:15 PM ✓✓

🎉 Order confirmed! Your package will be dispatched in 24 hrs. Track anytime — just ask "order status".

2:15 PM

Features

Everything your store needs

From first order to repeat purchase — autometick handles the full customer journey on WhatsApp.

📦 REDUCE RTO BY 40%

COD Confirmation
with Yes / No Buttons

Every COD order automatically triggers a WhatsApp confirmation request. Customer taps Yes to confirm or No to cancel — before you ship. Fake and unintended orders get filtered instantly.

Auto-sent within seconds of order placement
Customer taps Yes/No — no typing needed
Confirmed orders shipped first, saving courier cost
Reduces RTO & fake COD orders dramatically
YS

Your Store

● Online

🛍️ ORDER #2941 · COD

Hi Priya! Order of Red Kurti (M) — ₹849 received.

Confirm your Cash on Delivery?

✅ Yes, ship it
❌ Cancel

10:23 AM

✅ Yes, ship it

10:24 AM ✓✓

🎉 Confirmed! Dispatching in 24 hrs. Track anytime.

10:24 AM

YS

Your Store

● AI Active

Where is my order?

3:12 PM ✓✓

📦 Order #1847 update:

Out for delivery

Expected: Today by 7 PM

Courier: Delhivery · AWB12345

3:12 PM · AI replied

Thanks! 👍

3:13 PM ✓✓

🤖 AI ORDER STATUS

Customers Ask,
AI Replies Instantly

Customer texts "where is my order?" in any language. autometick AI reads the latest Shopify fulfillment status and replies with tracking info — automatically, in under 3 seconds.

Works 24/7 — no support staff needed for status queries
Reads live Shopify fulfillment + tracking data
Handles multiple order queries per customer
Escalates to manager only for complex issues
📣 RETARGETING & BROADCAST

Turn One-Time Buyers
into Repeat Customers

All your past Shopify customers in one place. Filter by order value, product, state, or date. Send them a personalised WhatsApp offer — automatically. No manual list, no mass-SMS cost. 98% open rate.

Filter: COD / prepaid / state / order value / date range
Preview exact customer count before sending
Schedule campaigns in advance — set and forget
Rate-limited sending — no Meta account bans

📣 New Broadcast

Campaign

Audience Filters

COD ordersMaharashtra₹500+Last 90 days

2,847

customers will receive this message

MESSAGE PREVIEW

Hi {{name}}, 🎉 We're back with a Summer Sale! Get 20% off your next order. Use code: SUMMER20. Shop now 👇

Scheduled: Tomorrow 11:00 AM

Auto-sends · Rate limited · No ban risk

⏱ Schedule Rules

3 active

Win-back: 30 days after delivery

Active

👥 1,240 eligible · WhatsApp

Review request: 7 days post order

Active

👥 842 eligible · WhatsApp

Restock alert: 14 days

Paused

👥 320 eligible · WhatsApp

+ Add New Rule

⏱ AUTOMATED SCHEDULES

Set Once. Retarget
Customers Forever.

Create time-based rules that automatically target past customers. Win-back lapsed buyers at 30 days, ask for reviews at 7 days, send restock alerts — all without clicking anything ever again.

Rules trigger automatically based on your logic
Target by days since order, product, or value
WhatsApp open rate: 98% vs email's 20%
At a fraction of SMS & paid ads cost
⚡ DRAG & DROP AUTOMATION

Build Custom Flows
Without Coding

Map out customer journeys visually. Create complex automation flows for abandoned carts, welcome series, or customized FAQ bots. If they do X, automatically send Y.

Visual drag-and-drop flow builder
Trigger messages based on Shopify events
Set delays, conditions, and Yes/No splits
No technical skills required

Shopify Trigger

Cart Abandoned

Wait 15 mins

WhatsApp Action

Send 10% Discount Code

+

Inbox

3

Rahul S.

2m

Will it fit me?

Priya K.

1h

Thanks!

Amit V.

2h

Payment failed

Rahul S.

● Waiting for Agent

Order #492

I like the red shirt. Will it fit me?

Agent Sarah joined

Hi Rahul! Yes, it runs true to size.

Type a message...
💬 TEAM INBOX

Seamless AI to
Human Handoff

Manage all customer chats in one centralized dashboard. Let the AI handle the repetitive questions, and let your human agents step in instantly when a customer needs personal attention to close a sale.

Shared team inbox for all WhatsApp numbers
See Shopify order details right inside the chat
Assign conversations to specific team members
Jump in and take over from AI anytime
📱 MOBILE APP & USERS

Reply on the Go.
Bring Your Whole Team.

Never miss an important customer message. Download our mobile app to reply from anywhere. Add unlimited team members, assign specific permissions, and route chats to the right agent.

iOS and Android mobile apps for your agents
Create separate logins for each team member
Role-based access control (Admin vs Agent)
Push notifications for assigned chats

New User Added

AK

Ananya K.

Support Agent

Inbox Access: Granted

Chats

AK

Neha V.

Where is my tracking link?

Suresh

Order received, thank you.

Megha

Do you have size L?

Ravi

Ok, cancel the order.

💬👥⚙️

Get Meta Verified

Build trust with your customers. We help you get the official Green Tick on your WhatsApp Business profile, establishing your store as an authentic, verified brand.

Your Brand Name

Custom Templates

Create interactive WhatsApp messages with custom buttons, product catalogs, and images. Get your templates approved instantly through our Meta API integration.

View Catalog
Buy Now 🛒

40%

RTO Reduction

avg across COD stores

98%

Open Rate

vs 20% email

2s

Delivery Time

order to WhatsApp

0

Manual Replies

fully automated

+
+
autometick

Start automating your
Shopify store today

Free trial · No credit card · Setup in under 5 minutes

Trusted by Shopify stores · WhatsApp Business API compliant · GDPR friendly